Shipping policy

Shipping Policy

Welcome to Homyzen. We are committed to delivering your orders quickly, safely, and efficiently across Pakistan.

Shipping Locations

Homyzen currently ships exclusively within Pakistan.

Order Processing

Orders are typically processed within 1–2 business days after confirmation. During high-demand periods, processing times may be slightly extended.

Delivery Time

Estimated delivery times are:

Major Cities: 2–5 business days
Other Areas: 3–7 business days

Delivery times are estimates and may vary depending on location, courier operations, weather conditions, public holidays, or unforeseen circumstances.

Shipping Charges

Shipping charges may vary depending on the product, order value, delivery location, and ongoing promotions.

Certain products or orders may qualify for free shipping, while others may require a shipping fee. Any applicable shipping charges will be displayed during checkout or communicated before order confirmation.

Cash on Delivery (COD)

We currently offer Cash on Delivery (COD) across Pakistan for eligible orders.

For selected orders, our team may contact customers for order verification before dispatch.

Order Tracking

Once your order has been shipped, tracking information may be provided through SMS, WhatsApp, or email whenever available.

Failed Deliveries

Customers are requested to provide accurate shipping information and remain available at the provided contact number.

If a delivery attempt fails due to incorrect information, customer unavailability, or refusal to accept the order, additional shipping charges may apply for re-delivery.